Business Process Improvement Template

Maximize efficiency and customer satisfaction with our Business Process Improvement template. Streamline processes and reduce wasted time and resources.
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Business Process Improvement Template

What is a Business Process Improvement?

Business process improvement (BPI) is a systematic approach to identifying and evaluating existing business processes with the goal of improving effectiveness and efficiency. It is a structured way of analyzing, redesigning, and improving existing processes in order to increase their efficiency, accuracy, speed, and customer satisfaction. BPI is a continuous effort to improve the performance of an organization’s processes by eliminating unnecessary tasks and streamlining the workflow to reduce time, cost, and effort.

What's included in this Business Process Improvement template?


  • 3 focus areas
  • 6 objectives
  • 6 projects
  • 6 KPIs

Each focus area has its own objectives, projects, and KPIs to ensure that the strategy is comprehensive and effective.


Who is the Business Process Improvement template for?

This Business Process Improvement template is designed for leaders and teams in organizations of all sizes and industries to create strategies to analyze and improve existing processes. The template provides a comprehensive set of tools to help your team create a detailed plan to identify opportunities for improvement, set measurable targets, build an action plan, and track progress.

1. Define clear examples of your focus areas

A focus area is a broad topic that your team chooses to focus on. Examples of focus areas for a Business Process Improvement Plan might include streamlining existing processes, automating manual processes, increasing customer satisfaction, and reducing wasted time and resources. Your team should identify and document the focus areas that are most important to your organization’s success.

2. Think about the objectives that could fall under that focus area

Objectives are specific goals that your team wants to achieve to improve processes and increase efficiency. For each focus area, you should identify what objectives your team wants to achieve and include them in your plan. Examples of objectives under the focus area of streamlining existing processes might include reducing process completion time, reducing operational inefficiency, and automating process steps where feasible.

3. Set measurable targets (KPIs) to tackle the objective

Key performance indicators (KPIs) are measurable metrics that you set to track progress towards your objectives. KPIs should be specific and measurable, so that you can track progress toward your objectives. Examples of KPIs for reducing process completion time might include a target reduction in the average process completion time or a target percentage of automation rate.

An example of a KPI for the focus area of Business Process Improvement could be: Reduce average process completion time from 7 days to 4 days .

4. Implement related projects to achieve the KPIs

Projects (or actions) are the steps that your team takes to achieve the objectives and KPIs outlined in the plan. Projects should clear and assigned to team members with specific deadlines. Examples of projects for reducing process completion time might include analyzing existing processes, streamlining workflow, and automating process steps where feasible.

5. Utilize Cascade Strategy Execution Platform to see faster results from your strategy

Cascade is a powerful strategy execution platform that helps organizations of all sizes implement their plans more quickly and efficiently. Cascade's easy-to-use tools and real-time analytics give leaders the visibility and control they need to track and adjust their plans as needed. With Cascade, teams can reduce the time and effort it takes to create and implement effective Business Process Improvement plans.

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Business Process Improvement Template
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