What is an Operating Plan?
A Operating Plan is a comprehensive and actionable strategic plan that outlines the day-to-day operations of an organization. It defines the focus areas and objectives of the organization, sets measurable targets (KPIs) to tackle the objectives, and implements related projects to achieve the KPIs. It also helps managers and teams to plan and execute their operations more effectively and efficiently.
What's included in this Operating Plan template?
- 3 focus areas
- 6 objectives
- 6 projects
- 6 KPIs
Each focus area has its own objectives, projects, and KPIs to ensure that the strategy is comprehensive and effective.
Who is the Operating Plan template for?
The Operating Plan template is designed to help managers and teams to plan and execute the day-to-day operations of their organization. It is especially useful for organizations that need to track their performance and progress toward their strategic goals.
1. Define clear examples of your focus areas
The Operating Plan template consists of three focus areas: Improve Customer Service, Streamline Productivity, and Enhance Employee Engagement. Each focus area consists of objectives, actions, and measures that the organization should take in order to achieve their goals.
2. Think about the objectives that could fall under that focus area
Under each focus area, there are objectives that are specific and measurable. For example, under the focus area of Improve Customer Service, the objectives could be to increase customer satisfaction and improve response time.
3. Set measurable targets (KPIs) to tackle the objective
Once the objectives are set, measurable targets (KPIs) should be set in order to track the organization's performance and progress. For example, under the objective to increase customer satisfaction, the target could be to increase customer satisfaction score from 5 to 8.
4. Implement related projects to achieve the KPIs
Once the targets are set, the organization should implement related projects to achieve the KPIs. For example, under the objective to improve response time, the project could be to streamline customer service process.
5. Utilize Cascade Strategy Execution Platform to see faster results from your strategy
Cascade Strategy Execution Platform enables managers and teams to plan and execute their operations more effectively and efficiently. With Cascade, you can create and track your Operating Plan, evaluate your team's performance, and measure progress toward your strategic goals.