What is a Business Resilience Plan for Utilities?
A business resilience plan for utilities is a strategy to ensure that the critical infrastructure and services of essential service providers such as electricity, water, and gas remain operational and continue to provide services despite disruptions or disasters. The plan outlines policies, processes, and procedures for responding to and recovering from the impact of such disruptions. It also provides a framework for assessing the risks associated with the services provided by the utility and for taking preventive and corrective measures to protect against those risks.
What's included in this Business Resilience Plan for Utilities template?
- 3 focus areas
- 6 objectives
- 6 projects
- 6 KPIs
Each focus area has its own objectives, projects, and KPIs to ensure that the strategy is comprehensive and effective.
Who is the Business Resilience Plan for Utilities template for?
This template is ideal for utility companies and other essential service providers who are looking to develop a comprehensive business resilience plan. It provides a step-by-step guide to creating a plan that identifies focus areas, objectives, and measurable targets, and outlines actions to be taken to achieve those targets.
1. Define clear examples of your focus areas
Focus areas are the broad topics that are addressed within your business resilience plan. Examples of focus areas may include business continuity, cyber security, emergency protocols, supplies and resources, and communication. These areas should be tailored to the specific needs of the utility company.
2. Think about the objectives that could fall under that focus area
Objectives are the specific goals that are set in order to achieve the overall goal of the plan. For each focus area, objectives should be set to address the specific risks and challenges associated with that area. Examples of objectives may include developing emergency protocols, establishing a backup system for essential services, monitoring supplies and resources, and establishing cyber security protocols.
3. Set measurable targets (KPIs) to tackle the objective
Key Performance Indicators (KPIs) are measurable targets that are set to assess progress toward objectives. KPIs should be specific, measurable, attainable, relevant, and time-bound (SMART). Examples may include maintaining 99.9% uptime for essential services, implementing emergency protocols within 90 days, and monitoring cyber threats daily.
4. Implement related projects to achieve the KPIs
Projects, or actions, are the planned activities that are necessary to achieve the KPIs. Examples may include creating a comprehensive emergency protocol, establishing a backup system for essential services, and establishing a monitoring system for cyber threats. These should be tailored to the specific needs of the utility company.
5. Utilize Cascade Strategy Execution Platform to see faster results from your strategy
Cascade is a strategy execution platform that enables businesses to quickly and effectively create, manage, and track their business resilience plans. Cascade provides best practices and templates to help companies develop their plans, and includes features such as automated KPIs, project management, and collaboration tools to help teams drive their strategies forward.