Pharmacy Standard Operating Procedure Template

Create a comprehensive, industry-standard SOP for your pharmacy team with this easy-to-use template!
Pharmacy Standard Operating Procedure Template

What is a Pharmacy Standard Operating Procedure Plan?

A Pharmacy Standard Operating Procedure Plan outlines all of the activities that must be done in order to run a pharmacy. This includes everything from stocking shelves to filling prescriptions to customer service. The plan will include specific instructions, such as how to verify the accuracy of prescriptions, how to handle customer inquiries, and how to dispose of expired or unwanted medications. The plan should also include how to keep the pharmacy organized, how to order and store medications, and how to deal with any emergencies. Having a standard operating procedure plan ensures that all pharmacy staff are following the same procedures and that customers are receiving the highest level of service.

What's included in this Pharmacy Standard Operating Procedure Plan template?


  • 3 focus areas
  • 6 objectives
  • 6 projects
  • 6 KPIs

Each focus area has its own objectives, projects, and KPIs to ensure that the strategy is comprehensive and effective.


Who is the Pharmacy Standard Operating Procedure Plan template for?

This Pharmacy Standard Operating Procedure Plan template is designed for pharmacy teams that need to create a comprehensive SOP for handling prescriptions and patient care. The template contains all the necessary steps and procedures for creating a comprehensive SOP, as well as detailed instructions on how to implement each step. By using this template, pharmacy teams can create a SOP that meets their specific needs and ensures that their operations are handled in the most efficient and effective manner.

1. Define clear examples of your focus areas

A focus area is a specific topic or area of operation that your pharmacy team needs to address. Examples of focus areas for a pharmacy team could include improving prescription accuracy, enhancing patient services, or streamlining operations. By defining your focus areas, you can make sure that your SOP covers all the necessary areas of operation.

2. Think about the objectives that could fall under that focus area

An objective is a specific goal or outcome that your pharmacy team wants to achieve. Examples of objectives that could fall under a focus area could include reducing medication error rate, increasing customer satisfaction, or increasing efficiency. By having clear objectives, your pharmacy team can ensure that their SOP is tailored to meet their specific needs.

3. Set measurable targets (KPIs) to tackle the objective

A Key Performance Indicator (KPI) is a measurable target that your pharmacy team should set in order to track their progress towards achieving their objectives. Examples of KPIs include decreasing medication error rate from 3% to 1.5%, increasing accuracy rate from 85% to 95%, or decreasing waiting time from 15 minutes to 10 minutes. By setting measurable targets, your pharmacy team can track their progress and ensure that their SOP is effective.

4. Implement related projects to achieve the KPIs

A project (action) is a specific initiatives that your pharmacy team should undertake in order to achieve their KPIs. Examples of projects could include utilizing pharmacy automation, double-checking prescriptions, improving quality of care, or automating processes. By implementing related projects, your pharmacy team can ensure that their SOP is comprehensive and effective.

5. Utilize Cascade Strategy Execution Platform to see faster results from your strategy

Cascade Strategy Execution Platform enables pharmacy teams to quickly create and track their pharmacy SOPs. Cascade provides easy-to-use templates for creating SOPs, as well as powerful analytics to track and measure progress. With Cascade, pharmacy teams can ensure that their SOPs are effective and efficient, and can achieve faster results from their strategy.

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Pharmacy Standard Operating Procedure Template
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