Quality Control Plan Template

What is a Quality Control Plan?

A Quality Control Plan outlines the processes and standards that a business should follow to ensure the quality of their products and services. It should identify the steps taken to prevent defects and product failure, the methods and procedures used to measure the quality of product or service, and the corrective actions taken when quality issues arise. Quality Control Plans are an important part of any business’s operations to ensure the highest level of customer satisfaction.

What's included in this Quality Control Plan template?

3 focus areas
6 objectives
6 projects
6 KPIs

Each focus area has its own objectives, projects, and KPIs to ensure that the strategy is comprehensive and effective.

Who is the Quality Control Plan template for?

The Quality Control Plan template is designed for teams of any size and industry. It helps guide the creation of a plan that will ensure the highest quality standards for their products and services. The plan can be customized to fit any team’s needs and can be used as a reference to ensure that all stakeholders are on the same page.

1. Define clear examples of your focus areas

A focus area is the primary area that a Quality Control Plan is intended to improve. Examples of focus areas can include Quality Control, Customer Service, or Risk Management. The focus areas should be clearly defined to ensure that all stakeholders understand the scope of the Quality Control Plan.

2. Think about the objectives that could fall under that focus area

An objective is a goal that a team strives to achieve within the scope of a focus area. For example, for a Quality Control focus area, objectives could include improving accuracy of product data and reducing customer returns. Objectives should be specific, measurable, and achievable.

3. Set measurable targets (KPIs) to tackle the objective

KPIs, or Key Performance Indicators, are measurable targets that are used to measure the success of an objective. Examples of KPIs include increasing accuracy of product data from 95% to 99%, or decreasing customer returns from 5% to 2%. KPIs should be specific, measurable, and achievable.

4. Implement related projects to achieve the KPIs

Projects, also referred to as Actions, are the steps taken to achieve the objectives and KPIs. Projects should be clearly defined and include the methods and processes that will be used to achieve the KPIs. Examples of projects include developing and implementing a process to audit product data or implementing an automated system to track defects.

5. Utilize Cascade Strategy Execution Platform to see faster results from your strategy

The Cascade Strategy Execution Platform helps teams create, track, and measure their strategic plans. With Cascade, teams can quickly create a Quality Control Plan to ensure the highest quality standards for their products and services. Cascade makes it easy to track progress and measure results so teams can see faster results from their strategy.