Help Center

Help Center

How can we
help you today?

Here is where you will find help with all things Cascade, whether you're getting started,  learning advanced features, or brushing up on the latest updates.
Knowledge Base
Have a product or technical question? Search the Knowledge Base to find answers.
Video Learning Library
Learn Cascade by following along in quick videos packed with details on the how and why of Cascade.
Training Webinars
Sign up to attend weekly live training sessions built to accommodate any skill level, or watch on-demand.
Product Updates
Stay up to date on the newest feature releases and enhancements - updated on a weekly basis!
Plan Template Library
Need some inspiration? The Template Library has 1000s of easy templates to get you started.
Strategy Execution  Blog
Read about all things strategy on our blog - from how others do it, to executing your own strategy.

Hit the ground running with our Jump Start Guides

Jump start for Executives & Senior Leaders

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Jump start for Finance, Strategy and Data Teams

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Jump start for Team Leaders

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Jump start for Team Members

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Common Support Topics

Core Concepts
Learn the key terminology and concepts used in Cascade to help you understand the software.
Customize Your Framework
Customize your plan structure, and create types to categorize your outcomes so Cascade works for you!
Strategizing Tools
Everything you need to create and simplify your strategies in Cascade.
Strategy Execution done well
Manage your plans, objectives and teams using the planner, the alignment maps, and the timeline views.
Reports & Dashboards
Create the reports and dashboards that everyone deserves, then share them with your board, customers and partners.
Subscription & Billing
Get to know Cascade’s subscription models and feature offerings. Pick the right package for you!
Users & Admin
Manage your workspace, users, and permissions the way you wish.
Integrate Your Systems
Explanations of key terminology and concepts used in Cascade to help you understand the software.

Courses designed to help you get the most out of Cascade

View Courses

Have an idea for Cascade?

Some of Cascade’s best features come from our customers!
Submit a feature idea

Level up your strategy knowledge

Strategy Academy
Strategic planning to strategic execution, learn everything about strategy.
Strategy Factory
The strategy resource for interviews, videos, reports, and studies.
Webinars
Walkthrough strategy with our free live and prerecorded webinars.
Cascade Courses
Learn about strategy and cascade by taking one of our free online courses.
Video Tutorials
Learning made easy with videos and helpful tips to make your strategy happen.
Strategy Blog
Read all things strategy on our blog, from how others do it, to executing it yourself.

Strategy Academy Resources based on our strategic framework

Here is where you will find help with all things Cascade, whether you're just starting out, wanting to learn advanced features, or wanting to brush up on the latest updates in Cascade.