Ryan Gonsalves, Director Strategy and Implementation, Banking and Financial Services for NSW State Treasury goes over his career path and reviews the banking industry with his former colleague, now Co-founder and CEO of Cascade, Tom Wright.
During their conversation, they discuss how important it is for banks to find their purpose, how the message between banks and their customers change in different geographies, and what was the impact of the Royal Commission on the banking industry in Australia.
Ryan is an innovation strategist and engaging people leader with over 20 years' experience in consumer banking and wealth management at global corporates GE Capital, HSBC and AMP and most recently at the NSW State Government Treasury department. Leading with strong commercial and political acumen and high emotional intelligence, his work has taken him across Europe, North America, Middle East, Asia and Australia in B2C and B2B2C industries. Ryan is Director Strategy and Implementation, Banking and Financial Services for NSW State Treasury, bringing new innovation and change to the public sector. He joined AMP initially as the Bank Head of Innovation and Change, before swiftly moving into the AMP Group Strategy. His work focused on establishing the strategic plan as the wealth giant reset its strategy and reshaped its portfolio of businesses, following the fallout from the Royal Commission into Banking and Superannuation